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We're Here to Help You

Have questions about an order, seller registration, or product support? Send us a message and our team will get back to you promptly.

Customer Support

Daily 9:00 AM – 10:00 PM

+880 1XXX-XXXXXX

Email Support

Response within 24 hours

support@rovenza.com

Headquarters

Dhaka, Bangladesh

Gulshan-2, Dhaka 1212

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Frequently Asked Questions

What is the standard delivery timeline?

Inside Dhaka: 24 to 48 hours. Outside Dhaka across all districts: 2 to 4 working days via express couriers.

How can I qualify for Free Shipping?

Any order with total product subtotal exceeding ৳1,000 automatically receives 100% free delivery nationwide.

What is RÓVENZA's return policy?

We offer a 7-day hassle-free return policy if any item is damaged, defective, or differs from the listing.

Corporate Office

RÓVENZA Marketplace Ltd.
Level 7, Lotus Kamal Tower, Gulshan-2, Dhaka 1212, Bangladesh